This article provides instructions on how to cancel the account of a deceased MedExpress member. We can assist you in canceling the account on their behalf.
If a deceased friend or family member has an active account, we can help you cancel the account on their behalf
If you have access to the account
1. Log into the account by visiting: https://www.medexpress.co.uk/account-dashboard
2. Click "Login'
3. Click on "Cancel Subscription"
If you don't have access to the account
Gather the following information for the account owner and Contact us
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The email address associated with the MedExpress account.
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The phone number associated with the MedExpress account.
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The delivery address associated with the MedExpress account.
- Full payment information currently used to pay for the MedExpress account.
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The email address associated with the MedExpress account.