If a deceased friend or family member has an active account, we can help you cancel the account on their behalf
If you have access to the account
1. Log into the account by visiting: https://www.medexpress.co.uk/account-dashboard
2. Click "Login'
3. Click on "Cancel Subscription"
If you don't have access to the account
Gather the following information for the account owner and Contact us
- Email address, phone number, the delivery address associated with the MedExpress account
- Full payment information currently used to pay for MedExpress account