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How do I receive treatment from MedExpress?

Receiving treatment from MedExpress is designed to be safe, simple, and fully online. No in-person appointments or existing prescriptions ...

Receiving treatment from MedExpress is designed to be safe, simple, and fully online. No in-person appointments or existing prescriptions are required.

Overview

This article explains the step-by-step MedExpress treatment process, from choosing a treatment to clinical review and delivery from a licensed UK pharmacy.

Use this information to understand how treatment is prescribed and supplied through MedExpress.

Step-by-step: how MedExpress treatment works

  1. Choose your MedExpress treatment
    Select the treatment you would like to request through the MedExpress website.

  2. Complete the free online consultation
    Provide medical and health information so a MedExpress clinical prescriber can assess suitability.

  3. Place your order and make payment
    Payment is taken securely at checkout before clinical review begins.

  4. Clinical review by a licensed prescriber
    A UK-registered prescriber reviews your consultation to confirm whether the MedExpress treatment is safe and appropriate.

  5. Delivery from a licensed UK pharmacy
    If approved, MedExpress dispenses the medication from a licensed UK pharmacy and arranges delivery.

Once you have placed your first order via the website, you can download the MedExpress app from the App Store (IOS) or Google Play (Android). The app is designed to help our existing weight loss customers on their journey.

What happens if treatment is not suitable?

If a MedExpress prescriber decides the requested treatment is not clinically appropriate, the order will not be supplied and a full refund will be issued.

Key takeaway

MedExpress provides treatment through a fully online clinical process, including consultation, prescriber review, prescription approval, and delivery from a licensed UK pharmacy.

If you still need help after reviewing the information above, additional assistance is available.

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