Sometimes delivery tracking for a MedExpress order may not update immediately.
This usually happens during normal courier processing and does not always indicate a problem.
Overview
This article explains:
Why tracking updates can be delayed
When tracking normally starts updating
What this means for your delivery timeline
Common reasons tracking has not updated
Tracking may appear unchanged when:
The parcel is awaiting courier collection after dispatch
The courier has collected the parcel but not scanned it yet
The parcel is in transit between sorting centres
Tracking typically updates once the next courier scan occurs.
When tracking usually updates
Most tracked deliveries begin updating within 24 hours of dispatch.
During busy periods, updates may take slightly longer while parcels move through the courier network.
Key takeaway
Tracking delays are usually temporary and normal.
Updates appear after the next courier scan.
Delivery timing is usually not affected.
If you still need help after reviewing the information above, additional assistance is available.