If you are unable to log in or want to update your password, you can reset or change your MedExpress account password in a few simple steps.
Overview
This guide explains:
How to reset your password if you have forgotten it
How to change your password while logged in
What to do if you do not receive the reset email
If you have forgotten your password
If you cannot log in, you can reset your password from the login page.
Steps to reset your password
Go to the MedExpress login page
Select “Forgotten your password?”
Enter the email address linked to your account
Select “Send instructions”
Check your email inbox for the reset message
Follow the instructions in the email to create a new password
Once completed, you can log in using your new password.
If you want to change your password while logged in
If you already have access to your account, you can update your password in your account settings.
Steps to change your password
Log in to your MedExpress account
Go to Account settings
Select “Your details”
Choose “Change password”
Enter your new password and confirm
Submit your changes
Your password will be updated immediately.
If you do not receive the reset email
If you do not receive your password reset email:
Check your spam or junk folder
Ensure you entered the correct email address
Wait a few minutes and try again if needed
Key takeaway
Use “Forgotten your password?” to reset your password if you cannot log in
Use Account settings to change your password if you are logged in
Always check your email (including spam) for reset instructions
If you still need help after reviewing the information above, additional assistance is available.