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Receiving treatment from MedExpress is designed to be safe, simple, and fully online, with no in-person appointments or existing prescriptions required. This article explains the step-by-step MedExpress treatment process, from choosing a treatment to clinical review and delivery from a licensed UK pharmacy.

Understand each step of the MedExpress treatment process, from consultation to delivery

Find out what happens if a requested treatment is not approved

Learn how to download the MedExpress app after placing your first order

- Understand each step of the MedExpress treatment process, from consultation to delivery
- Find out what happens if a requested treatment is not approved
- Learn how to download the MedExpress app after placing your first order

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Step-by-step: how MedExpress treatment works

Choose your MedExpress treatment: Select the treatment you would like to request through the MedExpress website.

Complete the free online consultation: Provide medical and health information so a MedExpress clinical prescriber can assess suitability.

Place your order and make payment: Payment is taken securely at checkout before clinical review begins.

Clinical review by a licensed prescriber: A UK-registered prescriber reviews your consultation to confirm whether the MedExpress treatment is safe and appropriate.

Delivery from a licensed UK pharmacy: If approved, MedExpress dispenses the medication from a licensed UK pharmacy and arranges delivery.

1. Choose your MedExpress treatment: Select the treatment you would like to request through the MedExpress website.
2. Complete the free online consultation: Provide medical and health information so a MedExpress clinical prescriber can assess suitability.
3. Place your order and make payment: Payment is taken securely at checkout before clinical review begins.
4. Clinical review by a licensed prescriber: A UK-registered prescriber reviews your consultation to confirm whether the MedExpress treatment is safe and appropriate.
5. Delivery from a licensed UK pharmacy: If approved, MedExpress dispenses the medication from a licensed UK pharmacy and arranges delivery.

Once you have placed your first order via the website, you can download the MedExpress app from the App Store (iOS) or Google Play (Android). The app is designed to help our existing weight loss customers on their journey.

What happens if treatment is not suitable?

If a MedExpress prescriber decides the requested treatment is not clinically appropriate, the order will not be supplied and a full refund will be issued.

How do I receive treatment from MedExpress?

Contact us

Back to Medexpress

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How do I receive treatment from MedExpress?

Overview

Step-by-step: how MedExpress treatment works

Download the MedExpress app

What happens if treatment is not suitable?