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How can I contact MedExpress?

How to contact us

💬 Live chat [fastest]

Get the fastest response by chatting with the team:

  • Response time: typically within 10 minutes

  • Chat with our team in real-time

To get started, log in to your account here. Once logged in, you'll see a blue messaging widget on the bottom right of your screen - just click to start chatting with the team.


📩 Email [slower]

Prefer email? You can also contact us by email at hello@medexpress.co.uk

  • Response time: We aim to reply within 2 working days

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