Overview
A consultation is required before MedExpress can supply any prescription treatment, to make sure the treatment you've requested is safe, clinically appropriate, and suitable for you individually.
Use this article when you want to:
Understand why MedExpress requires a consultation before supplying prescription treatment
Find out what information a MedExpress prescriber reviews during your consultation
Understand what happens after you submit your consultation
Why Does MedExpress Require a Consultation Before Prescribing?
UK prescribing regulations require a clinical assessment before any prescription medication can be supplied. This consultation confirms:
The requested treatment is medically appropriate for you.
There are no contraindications or safety concerns.
Your medical history and current medications are suitable for the treatment you're requesting.
The information you provide in your MedExpress consultation gives your prescriber what they need to make this regulated clinical decision.
What Information Does MedExpress Review During My Consultation?
Once you submit your consultation, a UK-registered MedExpress prescriber reviews your answers, including:
Your medical history and any existing health conditions.
Your current medications or treatments.
Your height, weight, and other relevant measurements.
Any previous use of similar prescription treatments.
This review ensures your prescription follows clinical guidelines and patient-safety standards.
What Happens After I Submit My Consultation?
After you submit your MedExpress consultation:
After you complete the consultation form, follow these steps:
Submit your consultation form
If the message "Not suitable for treatment" appears during the consultation form, please go back and double check your answers and re-submit it
Once submitted, a MedExpress prescriber reviews your information for safety and suitability.
If the treatment is clinically appropriate, MedExpress issues a private prescription.
If the treatment is not suitable, MedExpress does not supply the medication.
This process is what protects your safety and ensures MedExpress prescribes responsibly.