Overview
MedExpress's clinical team may sometimes ask for a verified height and weight from your GP surgery, as part of your clinical verification process. Use this article if you've received an email asking for this information.
Use this article when you want to:
Understand why MedExpress's clinical team may ask for a verified height and weight
Find out what the GP surgery document needs to include
Find out how to send the verified document back to MedExpress
Why Has MedExpress's Clinical Team Asked for a Verified Height and Weight?
As part of the clinical verification process, MedExpress's clinical team may require a verified height and weight from your GP surgery.
This is needed to support a safe and accurate clinical review. MedExpress's clinical team uses verified information from your GP surgery to confirm that the details on your account are up to date and suitable for assessment.
What Does the GP Surgery Document Need to Include?
The verified document from your GP surgery must include all of the following:
Your height, measured at the GP surgery
Your weight, measured at the GP surgery
A date showing when the measurements were taken
A stamp from the GP surgery for validation
If any of this information is missing, MedExpress's clinical team won't be able to use the document. If the document isn't stamped and dated by the GP surgery, it won't be accepted as part of the clinical verification process.
How Do I Send My Verified Height and Weight to MedExpress?
Reply directly to the email you received asking for this information, and attach the verified document from your GP surgery.
Replying to the same email helps make sure the document is linked to your clinical review as quickly as possible.