What Are the Current Weight Loss Injection Order Timelines? (Mounjaro & Wegovy)

This article explains the current order timelines for weight loss injections, including Mounjaro® and Wegovy® — how long the review process takes, when orders are dispatched, and how long delivery typically takes. All timelines below are estimates and apply from the date you submit your order.

Use this article when you want to:

After you place an order for Mounjaro® or Wegovy®, your order goes through screening and clinical review before your prescription is approved.
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Review and dispatch timeframe: Once your prescription is approved, we aim to dispatch your treatment the same day if it is approved before 6pm.

The review process ensures:

Orders are only dispatched once the review process is complete and your prescription has been approved.

Once your weight loss injection order has been dispatched, delivery usually takes an additional 1–2 working days. Delivery time begins after dispatch, not from the original order date.

This also applies to any paid delivery option, such as next-day delivery — the delivery timeframe still starts from the point your order is dispatched, not from when you place your order. For example, if you choose next-day delivery, your order will arrive on the next working day after dispatch, not the next working day after you submit your order.

In some cases, the review process may require additional information. If MedExpress's clinical team needs further details from you:

Orders cannot proceed until all required information is received and reviewed.

No. Once a weight loss injection order has been placed and prescribed, you cannot request that any stage of the order be delayed. This includes requesting a delay to review, approval, dispatch, or delivery.

For example, if your Mounjaro® or Wegovy® order is prescribed on a Friday, you cannot request that dispatch be delayed until the following Monday.

Any delays to the timelines described in this article can only happen on MedExpress's side — such as the clinical team requiring further information before the order can proceed, as described above. Customer-requested delays to any stage of an already-placed order are not possible.

If you need to change the timing of your treatment going forward, this should be managed by adjusting when you place your next order, rather than by requesting a delay to an order that has already been placed.

Yes. You'll receive email updates as your weight loss injection order progresses through:

Please monitor your inbox, especially your spam or junk folder, for updates regarding your Mounjaro® or Wegovy® order.