Overview
MedExpress doesn't provide public discount codes that can be shared online. When discounts are available, they're sent directly to eligible patients by email or SMS, or earned through the schemes below.
Use this article when you want to:
Understand how the MedExpress Referral Scheme (Refer a Friend) works
Understand the Price Match Scheme and how to request one
Check your eligibility for the Blue Light Card discount
Learn how to receive and use promotional codes
Understand the rules on combining discounts with account credit
How Does the MedExpress Referral Scheme (Refer a Friend) Work?
The MedExpress Referral Scheme allows existing customers to earn account credit by referring friends or family.
How it works: Share your unique referral link. If your friend places a qualifying order over £99 as a new MedExpress customer:
They receive a referral discount on their order.
You receive account credit once their order is dispatched.
Your referral offer: To see your referral offer and access your unique referral link, visit your Referral page.
Eligibility: The referral discount can only be applied to your friend's first ever MedExpress order. It cannot be used on any second or later order, even if:
The referral link wasn't used on their first order, or
Their first order is still in progress, being reviewed, or hasn't yet been dispatched, or
Their first order was cancelled or rejected.
Once a customer has placed their first MedExpress order — whether or not a referral link was used — they're no longer eligible to apply a referral link retrospectively or on any future order.
Rules:
Posting referral links publicly on social media is prohibited.
Referral credit expires after 12 months.
Referral credit cannot be transferred for cash.
A referral discount cannot be added to an order after that order has been placed.
For more detail, see MedExpress's Referral Scheme Terms and Conditions: medexpress.co.uk/referrals
How Does the MedExpress Price Match Scheme Work?
MedExpress offers a Price Match Scheme if you find an identical product at a lower publicly advertised price from a listed competitor.
Eligibility:
You must be an existing MedExpress customer.
Your price match request must be made within 7 days of your purchase.
The order value must be £99.99 or higher.
Exclusions: Price matching doesn't apply if a MedExpress discount or referral code was used on your order, or if the competitor's price relies on promotional offers, vouchers, or bundles.
Process: Contact MedExpress Customer Care with a screenshot and link showing the competitor's price. If your price match request is approved, account credit of up to £40 will be added to your MedExpress account.
For more detail, see MedExpress's Price Match Terms and Conditions: medexpress.co.uk/price-match
How Does the Blue Light Card Discount Work?
Eligible Blue Light Card holders can receive 30% off their first MedExpress order.
Requirements: The name on your Blue Light Card must match the name on your MedExpress account.
Application: Enter your Blue Light Card code at checkout. This discount cannot be combined with other discounts, and cannot be added to an order retrospectively.
Eligibility limit: Like the Referral Scheme, the Blue Light Card discount applies to your first MedExpress order only, and cannot be applied to any subsequent order.
How Do I Receive and Use MedExpress Promotional Codes?
MedExpress promotional codes are sent directly to patients subscribed to MedExpress marketing communications.
Using codes: Discount codes must be manually entered in the designated "discount" or "promo" field during checkout. A code is only valid if it meets all its terms and conditions, such as being unexpired and applicable to the items in your order.
Expiry dates: All MedExpress discount codes have an expiry date, even if this isn't explicitly mentioned in the promotional message. Check the small print at the bottom of the email or SMS and use the code promptly after receiving it.
Updating your preferences: If you're not receiving MedExpress promotional emails or texts, MedExpress can verify your subscription status for you. You can unsubscribe from marketing communications at any time using the link included in these messages.
What Happens If a Promotional Code Expires Before I Can Reorder?
If your account prevents you from reordering until after a promotional code expires, you won't be able to use the code once it has expired.
Promotional codes are subject to their stated terms and conditions, including the expiry date, which applies to all customers. Codes cannot be extended, applied retrospectively, or used to bring forward your GLP-1 reorder date.
Can I Combine Discounts With Account Credit?
Combining promotions: You cannot combine multiple discount or promotional codes in a single order.
Account credit: You can combine one discount or promotional code with your available MedExpress account credit.
Checkout process: Account credit is automatically deducted at checkout. If you have a discount code, it must be entered at the same time, before payment is completed.
Retrospective application: If a discount code isn't entered at checkout and the order is completed, the discount cannot be added retrospectively. All codes and credit must be applied before completing payment.