This article explains what to do if you need to change or cancel a weight loss bundle order, whether you can stop or change treatment after ordering, and whether you can order more than one bundle at a time. Use this article if your treatment changes after you place a bundle order or if you want to understand bundle order limits.
Can I change or cancel a weight loss bundle after ordering?
If you need to change or cancel your weight loss bundle order, contact the support team.
Can I stop or change my weight loss bundle?
If your dose changes or you experience side effects, contact the team so your prescriber can review your treatment.
Weight loss bundles are designed for ongoing treatment. If your treatment changes, do not continue using any remaining medication without clinical advice.
What if my dose changes or I experience side effects after ordering?
If your dose changes or you experience side effects:
contact the team
your prescriber will review your treatment
follow your prescriber’s advice before using any remaining medication
Can I order more than one weight loss bundle at a time?
No. Only 1 weight loss bundle can be ordered at a time.
This limit is in place to help prevent oversupply.
Each weight loss bundle order must match your prescribed dose.
Support
If you still need help after reviewing the information above, additional assistance is available