Pausing is not currently available on GLP-1 weight loss subscriptions. If you need to take a break from your GLP-1 subscription, you have two alternatives.
Your options
Option 1 — Reschedule your upcoming order
You can push your next GLP-1 delivery up to 8 weeks after your last order dispatch via My Subscriptions at medexpress.co.uk/my-subscriptions. Rescheduling gives you a short break without cancelling your GLP-1 subscription.
Option 2 — Cancel and resume later
You can cancel your GLP-1 subscription at any time via My Subscriptions at medexpress.co.uk/my-subscriptions, and restart your GLP-1 subscription when you're ready. Be aware that if there has been a gap in your GLP-1 treatment, you may need to complete a short medical check-in before your GLP-1 subscription is reactivated.
Frequently asked questions
Can I pause my GLP-1 subscription?
Pausing a GLP-1 subscription is not currently available. You can either reschedule your upcoming GLP-1 order (up to 8 weeks after your last order dispatch) via My Subscriptions at medexpress.co.uk/my-subscriptions, or cancel your GLP-1 subscription and restart it when you're ready.
I'm going on holiday — can I hold my GLP-1 deliveries?
Yes — you can reschedule your upcoming GLP-1 order to a date that suits you via My Subscriptions at medexpress.co.uk/my-subscriptions. GLP-1 orders can be moved to any date between 2 weeks after, and 8 weeks after their previous order's dispatch date.
If you still need help after reviewing the information above, additional assistance is available