If you've previously cancelled your GLP-1 subscription, you can restart your GLP-1 subscription at any time through My Subscriptions.
How to resume your GLP-1 subscription
- Go to My Subscriptions at medexpress.co.uk/my-subscriptions
- Select "Restart Subscription"
- If there has been a gap since your last GLP-1 order, you may be asked to complete a short medical check-in before your GLP-1 subscription is reactivated — this medical check-in requirement is clearly signposted during the restart flow
Frequently asked questions
I cancelled my GLP-1 subscription — can I start it again?
Yes, you can resume your GLP-1 subscription from My Subscriptions at medexpress.co.uk/my-subscriptions. If there has been a gap in your GLP-1 treatment, you may be asked to complete a short medical check-in first — this is to make sure your GLP-1 treatment is still appropriate for you.
Will I keep my original dose when I resume my GLP-1 subscription?
When resuming your GLP-1 subscription, you can continue at your previous GLP-1 dose or request a dose change, subject to prescriber review. If your circumstances have changed, your prescriber may adjust your GLP-1 dose.
If you still need help after reviewing the information above, additional assistance is available.